Responsible to ensure that the “New Employee On-Boarding Programme which includes Pre-joining, Induction, Integration, Engagement and Evaluation is carried out in a timely manner to ensure positive new hire experience
Manage and execute employee engagement surveys including conducting focus group discussions and partner with the respective stakeholders to evaluate the survey outcome to determine appropriate action plans in meeting the University objectives. Responsible to prepare management reporting and updates of the engagement survey
Develop structured programmes and activities (HR Employee Engagement) that will actively drive staff engagement including establishing formal and informal communication platform
Assess the quality of engagement through regular meetings/surveys with employees and provide regular feedback to the management.
Facilitate proactive engagement meetings between employees and management
Be the voice of employees in reflecting issues back to management to ensure timely resolution of issues
Ensure effectiveness of processes, policies on employee management
Contribute to the continued improvement of the health of the organization by monitoring performance indicators, such as sickness absence, levels of grievances and work/life balance and developing initiatives and solutions to enable positive trends
Identify and implement positive employee relations programmes, in consultation with the relevant stakeholder groups, that will lead to a more efficient and motivated workforce.
Provide responsive support, training, advice and coaching to managers to ensure the appropriate management of all employee relations issues including in particular grievances, poor performance and disciplinary action.
Set service level standards in turnaround time for resolving staff issues
Ensure the proper manning of the HR Helpdesk and the turnaround time for responding to staff isues are within the set service level standards
Responsible to ensure that the IMU Portal for Human Resources are updated and user friendly for all information and document retrieval
Ensure that exit interviews are carried out and data are analyze for management review on a quarterly basis
Any other duties that may be assigned from time to time
A relevant diploma/degree with 3 - 5 years of relevant experience
Knowledge of Malaysia Employment Act 1955
High level of empathy, responsiveness and relationship orientation
High level of maturity and tact to deal individuals
Discipline to follow through the action plans arising out of interactions with employees
International outlook Multi cultural awareness
Strong organizational skills
Good command of written and spoken English
Service oriented and ability to think innovatively, imaginatively and insightful