1. Online acceptance and proactive contact with
customers and students, and able to solve
problems in a timely manner is essential.
2. Establish a good relationship with customers,
conducting ongoing efforts to better
understand customer needs, to be attentive to
customers whenever in contact with them,
train customers on the website system and
assist them in placing orders.
3. Determining the cause of the problem; provide
appropriate solutions and alternatives within
the time limits; follow up to ensure resolution
and increase customer satisfaction.
4. Update the content of the event and advertising,
1. Preferably degree holder.
2. Minimum 1-2 years of relevant working experience.
3. Knowledge in Microsoft Office Applications.
4. Fluent in Chinese and English Language.
5. Good communication skills.