Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
- SPM/Diploma holder from relevant field
- Experience in Customer Service will be added advantage.
- Negotiation skills will be an extra requirement
- Ability to inspire and motivate other.
- Mandarin speaker will be an added advantages.
-Fresh graduates are encouraged to apply as training will be provided