FAQS & HELP

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General Overview
What is HR Solutions in adnexio?

HR Solutions is a comprehensive human resource management tool within the adnexio platform. It provides a suite of features to streamline and optimize HR processes, from managing talents and recruitment to monitoring and enhancing talent performance.

Who should use HR Solutions?

HR Solutions is perfect for HR departments, administrators, recruiters, talent managers, and business owners who need an efficient way to manage employees, streamline HR tasks, and handle recruitment seamlessly.

Who is HR Solutions suited for?

HR Solutions is suited for all small to medium size companies, including SMEs operating in Malaysia, looking to automate and simplify HR management. But don’t worry if you have more than 200 employees, we will work with you to tailor a solution that fits your business.

Can HR Solutions be customized to fit my organization’s needs?

Yes, HR Solutions can be customized to fit your organization’s specific needs. Please contact us through Contact Us to discuss further.

What are the key features of HR Solutions?

HR Solutions offers a comprehensive range of features, including:

Leave Management:
Easily track, manage, and approve leave requests on-the-go.

Claims Processing:
Submit, review, and approve claims with just a few simple taps.

Performance Management:
Streamline appraisals to drive team development and success.

Payroll Management:
Automate payroll calculations, saving hours on administrative tasks, including the accurate computation of Monthly Employee PCB.

Recruitment:
Manage job advertisements, applications, candidate matching, ATS (Applicant Tracking System), and interview scheduling seamlessly.

Is HR Solutions available in mobile version?

Yes, HR Solutions is available as mobile apps for both iOS and Android,

Getting Started
How do I begin using HR Solutions?

To start using HR Solutions, simply sign up for adnexio and follow our guided setup process:
Sign Up to create your adnexio account > Select Organization> Fill in Required Details > Complete Onboarding

How do I invite team members/employees into HR Solutions?

To invite team members into HR Solutions on adnexio:
1. Log in to your adnexio account under the Organization section.
2. Go to the ‘Management Centre’ and then ‘Staff Management.’
3. Click the “Invite Staff” button.
4. You can choose to invite staff individually or multiple at once.
5. Fill in the required details: full name, work email, job designation, and department.
6. Click ‘Invite’ to send an email invitation to your team members.
7. Your team members will receive an email to join adnexio and set up their accounts.

Can I book a live guided demo session?

Yes, we offer live, guided demo sessions upon request to tailor to your needs and help you understand how our HR Solutions can streamline and automate your HR processes. If you're facing challenges with onboarding staff, we are also here to assist in making the process smoother.

Is there a trial period for HR Solutions?

Yes, you can start with a free trial to experience how HR Solutions can benefit your organization before making a long-term commitment.

Recruitment and Applicant Tracking
How does HR Solutions support recruitment efforts?

HR Solutions streamlines the entire recruitment process by enabling you to post and manage job advertisements, track and handle applications, and utilize candidate matching to identify the best candidates. It features an Applicant Tracking System (ATS) to monitor candidate progress and facilitates seamless interview scheduling, ensuring a smooth and effective recruitment lifecycle.

What features are available in the Recruitment Module?

The Recruitment Module includes job advertisement management, job board management, candidate matching, an Applicant Tracking System (ATS), and interview scheduling to streamline the hiring process.
This module also features Work Personality Fit, which helps you assess how well candidates match your team’s traits and departmental needs. It provides insights into how candidates align with existing staff and department averages, helping you find the best fit or new perspectives for your team.

How does the Applicant Tracking System (ATS) work in the Recruitment Module?

Our Applicant Tracking System (ATS) helps recruiters monitor candidates' progress through the hiring process. It organizes applications, tracks candidate statuses, and provides insights into the recruitment funnel, ensuring that no candidate is overlooked.

Can I post job advertisements directly through the Recruitment Module?

Yes, you can easily create and post job advertisements to both adnexio and your job board directly from the Recruitment Module.

How does the candidate matching feature work?

The candidate matching feature uses algorithms to compare job requirements with candidate profiles. It sorts candidates by how well they match the job, helping you quickly find the best-fit candidates for your open positions.

Do I have a limit on how many job vacancies I can advertise?

No. There is no limit, and you can advertise as many as you want.

How long will each job advertisement stay on your system? Is there a validity period for job advertisements?

Yes, job advertisements can be set to a validity period of 3, 6, or 9 months, based on your preference. You also have the option to deactivate a job advertisement at any time, which will halt candidate matching for that vacancy.

Is it possible to schedule interviews through the Recruitment Module?

Absolutely! The Recruitment Module allows you to seamlessly schedule interviews with candidates, send automated notifications, and manage interview slots and statuses, all in one place.

Support and Feedback
What kind of support is available for HR Solutions users?

We offer a range of support options, including a live online demo for a real-time walkthrough of the platform, a dedicated account manager for personalized assistance, and direct support via email, chat, or phone to address any questions or issues you may have.

I have a suggestion to make HR Solutions better. How do I proceed on it?

We are constantly working to improve the app and welcome your feedback. If you have any suggestions, please share them with us through Contact Us. We’d love to hear from you!

Need more assistance?

Don't struggle alone, let our dedicated support team assist you with all your needs. Send your enquiry to us!

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