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FAQS & HELP

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General Overview
What is HR Solutions in adnexio?
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HR Solutions is a comprehensive human resource management tool within the adnexio platform. It provides a suite of features to streamline and optimize HR processes, from managing talents and recruitment to monitoring and enhancing talent performance.
Who should use HR Solutions?
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HR Solutions is perfect for HR departments, administrators, recruiters, talent managers, and business owners who need an efficient way to manage employees, streamline HR tasks, and handle recruitment seamlessly.
Who is HR Solutions suited for?
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HR Solutions is suited for all small to medium size companies, including SMEs operating in Malaysia, looking to automate and simplify HR management. But don't worry if you have more than 200 employees, we will work with you to tailor a solution that fits your business
Can HR Solutions be customized to fit my organization's needs?
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Yes, HR Solutions can be customized to fit your organization's specific needs. Please contact us through Contact Us to discuss further.
What are the key features of HR Solutions?
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HR Solutions offers a comprehensive range of features, including:
  1. Leave Management- Easily track, manage, and approve leave requests on the go.
  2. Claims Processing- Submit, review, and approve claims with just a few simple taps.
  3. Performance Management- Streamline appraisals to drive team development and success.
  4. Payroll Management- Automate payroll calculations, saving hours on administrative tasks, including the accurate computation of Monthly Employee PCB.
  5. Recruitment- Manage job advertisements, candidate matching, ATS (Applicant Tracking System), and interview scheduling seamlessly.
Is HR Solutions available in mobile version?
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Yes, HR Solutions is available as mobile apps for both iOS and Android.
Getting Started
How do I begin using HR Solutions?
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To start using HR Solutions, simply sign up for adnexio and follow our guided setup process:
  1. Sign up to create your adnexio account
  2. Select Organization
  3. Fill in Required Details
  4. Complete Onboarding
How do I invite team members/employees into HR Solutions?
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To invite team members into HR Solutions on adnexio:
  1. Log in to your adnexio account under the Organization section.
  2. Go to the Management Centre → Staff Management.
  3. Click “Invite Staff”.
  4. Choose to invite staff individually or in bulk.
  5. Fill in full name, work email, job designation, and department.
  6. Click “Invite” to send the email.
  7. Invited members will receive instructions to join adnexio and set up their accounts.
Can I book a live guided demo session?
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Yes, we offer live, guided demo sessions upon request to tailor to your needs and help you understand how our HR Solutions can streamline and automate your HR processes.
Is there a trial period for HR Solutions?
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Yes, you can start with a free trial to experience how HR Solutions can benefit your organization before making a long-term commitment.
Recruitment and Applicant Tracking
How does HR Solutions support recruitment efforts?
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HR Solutions streamlines the entire recruitment process by enabling you to post and manage job advertisements, track applications, and utilize candidate matching to identify the best candidates. It features an ATS to monitor candidate progress and facilitates seamless interview scheduling.
What features are available in the Recruitment Module?
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The Recruitment Module includes job advertisement management, job board integration, candidate matching, an ATS, interview scheduling, and a Work Personality Fit assessment to compare candidate traits against your team's averages.
How does the Applicant Tracking System (ATS) work?
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Our ATS organizes applications, tracks candidate statuses, and provides insights into your recruitment funnel, ensuring that no candidate is overlooked.
Can I post job advertisements directly through the Recruitment Module?
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Yes, you can create and post job ads to both adnexio and external job boards directly from the module.
How does the candidate matching feature work?
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The candidate matching feature uses algorithms to compare job requirements with candidate profiles, ranking applicants by fit to help you quickly identify the best matches.
Do I have a limit on how many vacancies I can advertise?
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No. There is no limit to the number of vacancies you can advertise.
How long will each job advertisement stay live?
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Job ads can be set to a validity period of 3, 6, or 9 months, or deactivated at any time to halt candidate matching.
Is it possible to schedule interviews through the Recruitment Module?
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Absolutely! The module lets you schedule interviews, send automated notifications, and manage time slots and statuses all in one place.
Support and Feedback
What kind of support is available for HR Solutions users?
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We offer live online demos, a dedicated account manager, and direct support via email, chat, or phone to address any questions or issues you may have.
I have a suggestion to make HR Solutions better. How do I proceed?
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We're constantly improving and welcome your feedback. Please send your suggestions through Contact Us we'd love to hear from you!

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